On average, you can expect a response to your claim within 2-3 business days. However, there are instances where this may take longer such as:
Once your claim is approved, you should receive your digital Visa® reimbursement card within a few hours.
Our customer service team strives to review claims and issue reimbursements as quickly as possible. To check on the status of your claim, please call 800-289-6786 or send an email to firstname.lastname@example.org.