If your warranty claim is approved, you will receive an email with detailed instructions to claim your digital merchandise refund. Digital refunds are intended for use online or via phone only and are generally accepted worldwide wherever Visa Debit is accepted.
You will also be given the option to request a physical card. Physical cards are mailed via First Class US mail and standard delivery time to addresses in the US is 7-10 business days after redemption. For orders outside of the US, delivery times vary.